Welcome to the website and social media platforms of Dylan Chong & Co. We are committed to protecting your personal data and respecting your privacy in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (“PDPA”), as well as applicable professional and legal obligations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our legal services, website, social media pages, events, seminars, webinars, or communications.
1. Information We Collect
We may collect personal information including but not limited to:
- Full name
- Contact number
- Email address
- Company or business details
- Identification details provided voluntarily
- Information submitted through enquiry forms
- Information shared during consultations, seminars, webinars, or registrations
- Billing and payment information
- Any documents or communications voluntarily provided to us
We may also collect non-personal information such as:
- Browser type
- Device information
- IP address
- Website usage analytics
2. How We Use Your Information
Your information may be used for the following purposes:
- To respond to enquiries and provide legal services
- To arrange consultations, meetings, seminars, or events
- To process registrations and payments
- To provide legal updates, newsletters, or marketing materials
- To improve our services and user experience
- To comply with Malaysian legal, regulatory, and professional obligations
- To maintain internal records and administrative purposes
3. Confidentiality & Legal Professional Obligations
As a Malaysian law firm, Dylan Chong & Co. takes confidentiality seriously. Information shared with us will be handled with reasonable care and in accordance with applicable Malaysian laws, legal professional privilege principles, and professional obligations imposed under the Legal Profession Act 1976 and related regulations.
However, submission of information through our website or social media platforms does not automatically create a solicitor-client relationship unless formally agreed in writing.
4. Disclosure of Information
We do not sell or rent your personal information.
Your information may be disclosed:
- To employees, consultants, or service providers assisting our operations
- Where required by Malaysian law, court order, or regulatory authority
- To protect our legal rights or comply with professional obligations
- With your consent
5. Data Security
We take reasonable steps to protect your personal data from unauthorized access, misuse, disclosure, or loss in accordance with applicable Malaysian data protection requirements. However, no method of transmission over the internet or electronic storage is completely secure.
6. Cookies & Analytics
Our website may use cookies and analytics tools to enhance user experience and monitor website performance.
You may disable cookies through your browser settings, although certain website functions may be affected.
7. Third-Party Links
Our website or social media pages may contain links to third-party websites. Dylan Chong & Co. is not responsible for the privacy practices or content of external websites.
8. Retention of Information
We may retain your information for as long as necessary for legal, professional, administrative, regulatory, or business purposes in accordance with Malaysian laws and professional record-keeping obligations.
9. Your Rights
Subject to the PDPA and other applicable Malaysian laws, you may request:
- Access to your personal data
- Correction of inaccurate information
- Withdrawal of consent for certain communications
- Deletion where legally permissible
Requests may be subject to verification and legal obligations.
10. Changes to This Privacy Policy
Dylan Chong & Co. reserves the right to update or revise this Privacy Policy at any time. Changes will take effect upon posting on our website or platforms.
11. Contact Us
For enquiries relating to this Privacy Policy or your personal data, please contact:
Dylan Chong & Co.
Email: admin@dylanchong.com
Phone: +60102906674
Address: 18A, 1st Floor, Jalan SS22/21, Damansara Jaya, 47400 Petaling Jaya, Selangor Darul Ehsan
By using our website, social media pages, or services, you acknowledge that you have read and understood this Privacy Policy.